Saturday, March 24, 2012

Truth About Zerorez

Zerorez has an amazing marketing program and their system sounds incredible.
I will uncover the truth ( As I understand it) about Zerorez. I am a Carpet Cleaning Phoenix Company and have accumulated information from Zerorez customers and Carpet Cleaning Supply stores. 

From Zerorez: "The ZEROREZ® system does not use soaps, harsh detergents or shampoos to clean, but instead, an innovative, non-toxic water based cleaning agent that leaves zero residue — zero residue means cleaner longer!"

This Statement and other advertisements has the Carpet Cleaning community in an uproar.
From the information I gathered in attempt to purchase similar equipment is that they do in fact:
  • Pre-conditioning the carpet with a chemical detergent. 
  • Carpet is cleaned with a carpet wand while injecting the empowered water.
  • A chemical pH neutralizer is sprayed on the carpet.
  • The Carpet is raked/groomed
The empowered water they use raises the pH level so high that it becomes a very effective CHEMICAL (yes it is a chemical) Carpet Cleaners in Phoenix can use pH boosters in there water to do the same thing.  This is not recommended. Your Cleaning power should be in the Pre-Conditioning Processes the extraction process should be used with water or water and a rinse to help bring the pH back to neutral. The problem with using so much PH is it is harder to bring down to a neutral level and can leave the carpets crunchy and sticky.  Dirt sticks to the carpets and the carpets get dirtier faster.

So to re-cap there system is pretty cool!  But it doesn't sound like they have any advantage over any of the other Carpet Cleaning Companies then great marketing.

Are they lairs?  The answer is no. If you read the statement above it refers to The ZEROREZ® system and not The carpet cleaning process.  

My conclusion is that they do a good solid carpet cleaning. I  have to wonder if they are able to bring the pH back to neutral with just a light spray of rinse.  I also know that people are mislead. Most people I speak with expect Zerorez to clean with just water. This is unfortunate for all the green non-toxic no chemical customers out there. They just don't get what they paid for.  
Let me clarify I do not think they are a bad company, rather I feel they are miss representing there system.

On a side note I am firm believer that the best carpet cleaning method is hot water rotary extraction with a Rotovac 360i Carpet Cleaner or an RX-20.



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66 comments:

  1. DavidJune 17, 2012 at 6:30 PM

    Thanks! Nice web site

    ReplyDelete
  2. UnknownNovember 10, 2012 at 5:42 AM

    What about carpet warranties the Ph is not supposed to go above 9.5 to 10

    ReplyDelete
  3. UnknownMarch 15, 2013 at 9:28 AM

    Cleanliness is essential for every living and non-living thing. Carpets too require regular care and maintenance from their owners. People generally spend a quite lot of money on high quality carpets. When carpets are cleaned on a regular basis then they stay as good as new for a long time.


    Carpet Cleaning Brisbane
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    ReplyDelete
    Replies
    1. UnknownOctober 1, 2018 at 9:26 AM

      I am very much pleased with the contents you have mentioned. I wanted to thank you for this great article. TheTopCleaner.com

      Delete
  4. UnknownMay 24, 2013 at 7:06 AM

    Nice post with great details. I really appreciate your writing.

    carpet cleaning

    ReplyDelete
  5. UnknownJune 25, 2013 at 6:20 AM

    Steam cleaning method method is for some particular people who want to clean their carpet as clean as possible in a very short time. But in order to get your carpets dried, you have to wait at least twenty four hours. This method is known as one of the popular methods. It is also known as hot water extraction method.

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    ReplyDelete
  6. DavidJune 25, 2013 at 6:43 AM

    Average dry time is 4-6 hours not 24hours.
    A portable unit with insufficient extraction may take 24hours.
    Shaggy's Carpet Cleaning

    ReplyDelete
  7. UnknownJune 26, 2013 at 3:02 AM

    This comment has been removed by a blog administrator.

    ReplyDelete
  8. UnknownJuly 2, 2013 at 3:23 PM

    "Primacide B Empowered Water

    Primacide B is an extremely effective saponifier and cleaning fluid with some anti-microbial properties. Zerorez Franchises, an affiliated carpet cleaner organization, uses EAU’s Empowered Water™ generators to create Primacide B for its highly effective cleaning capabilities. Primacide B is used as a replacement for phosphate based surfactants and cleaners. The solution is as effective as the toxic chemical cleaners commonly used in the industry, yet it leaves no film residue associated with chemical detergents. The active ingredient in Primacide B is Sodium Hydroxide, which is Generally Regarded As Safe (GRAS) by the FDA. EAU has the ability to create various levels of efficacy depending on the customers needs.

    Through the electrolysis process Sodium Hydroxide (NaOH) is created when the salt solution comes in contact with specially coated electrodes. The Na from the salt migrates to the negative side of the chamber. Those Na ions combine with water molecules split during the electrolysis process to create NaOH. NaOH is scientifically and commercially recognized as a very effective cleaning agent. "

    Information from EAU Technologies

    ReplyDelete
    Replies
    1. UnknownJanuary 7, 2016 at 3:13 PM

      Here is some really good info:

      https://carpetguru10.wordpress.com/2011/03/05/zeroresidue/

      Delete
  9. AnonymousJuly 9, 2013 at 5:51 AM

    I really appreciate this post. I have been looking all over for this! Thank goodness I found it on Google. You have made my day! Thanks again.
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    ReplyDelete
  10. UnknownAugust 4, 2013 at 12:56 AM

    This comment has been removed by a blog administrator.

    ReplyDelete
    Replies
    1. DavidAugust 4, 2013 at 8:38 AM

      Please revise post to have some sort of relation to the blog.

      Delete
  11. Carrie PerrinsJanuary 6, 2014 at 3:20 PM

    Dave, and Everyone else,
    I appreciate all your interest in the way that zerorez does it's thing, and I respect the desire to obtain the information about how it works. If you would like the truth, you are more than welcome to come down to our facility and take a tour. Our process will actually surprise you on how simple it really is. Though our process is proprietary it is not secret. Let me know if you would like a tour.

    ReplyDelete
  12. DavidJanuary 6, 2014 at 7:20 PM

    Empowered Water™
    EAU's Empowered Water™ generators utilize electrolysis, separating compounds by passing an electrical charge through them, to produce electrolyzed oxidative (EO) and electrolyzed reductive (ER) water. EAU's state-of-the-art generators use a unique combination of cell technology, electrolytes and electricity to create high volumes of Empowered Water. Our generators are able to produce unique and effective solutions targeted to specific applications.
    This process started in 1879. Its used in many applications. Great at eating organic material but not residue free. The residue is neutralized as a last step in the cleaning process. Leaving no residue is expected in every carpet cleaning process.
    Let me know of I left anything out?

    ReplyDelete
  13. UnknownJuly 5, 2014 at 1:28 AM

    This comment has been removed by a blog administrator.

    ReplyDelete
  14. DavidAugust 10, 2014 at 8:06 AM

    Please revise post to be relevant to the information presented on this blog.
    Thanks

    ReplyDelete
  15. UnknownDecember 27, 2014 at 3:00 AM

    Nice Information! I personally really appreciate your article. This is a great website. I will make sure that I stop back again!.
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  18. hygiene-profMay 13, 2015 at 8:24 PM

    Right way to define the subject matters. I impressed to look the post.
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  19. UnknownSeptember 15, 2015 at 3:33 AM

    Fantastic blog you got here,I enjoyed reading some of your posts.

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  20. Richard C. LambertApril 18, 2016 at 12:41 AM

    Company and have accumulated information from Zerorez customers and Carpet Cleaning Supply stores.
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  21. MikeJuly 1, 2016 at 9:28 AM

    The water is self-neutralizing. So that means as it dries, it is a stable PH

    ReplyDelete
    Replies
    1. DavidJanuary 9, 2017 at 11:13 AM

      That is not true they use a neutralizer they spray and rake in after the cleaning.

      Delete
    2. DavidJanuary 9, 2017 at 11:14 AM

      That is not true they use a neutralizer they spray and rake in after the cleaning.

      Delete
  22. MikeJuly 1, 2016 at 9:28 AM

    The water is self-neutralizing. So that means as it dries, it is a stable PH

    ReplyDelete
    Replies
    1. DavidJune 18, 2019 at 5:35 PM

      No, water is not self-neutralizing. Water is Neutral the water is changed to another chemical. it is not H20

      Delete
  23. RachelJanuary 18, 2017 at 4:24 PM

    Great article,it answered a lot of my questions. However, there are grammatical errors that are distracting and seem unprofessional. Specifically there vs their and then vs than.

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    Great article,it answered a lot of my questions. However, there are grammatical errors that are distracting and seem unprofessional. Specifically there vs their and then vs than.

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